| |
We offer the most comprehensive business process outsourcing (BPO) service in the marketplace. We provide industry-specific as well as cross-industry business process outsourcing (BPO) solutions, so our clients can focus on core competencies, move to a higher level of performance and achieve operational excellence.
Cipher’s spectrum of services ranges from inbound and outbound customer contact services, artwork and graphics to high-end capabilities like Knowledge Process Outsourcing services and analytics. Some of our offerings across Industry Verticals include:
- Banking and Financial Services
- Payment Processing
- Loan/ Mortgage Processin
- Credit Card Operations
- Securities Back-Office Processing
- Healthcare
- Clinical Data Management
- Statistical Analysis
- Travel and Hospitality
- Revenue Accounting
- Loyalty Program Administration
- Fare Filing
- Insurance
- Policy Servicing
- Claims Administration
- Third Party Administration
- Retail
- Customer Analytivs
- Merchandising
- Legal
- Legal Document Management
- Patent Management
- Legal Research
- Paralegal Support
Some of our Horizontal Service offerings (these cut across all verticals) include:
Customer service
|
Contact Centers for Sales, Service & Helpdesk, Customer Service for Telecom, Manufacturing, Distribution, Financial & Service industries |
Finance & Accounting
|
Accounts Payable, Accounts Receivable, Collections & Credit Management, Billing & Invoicing, Fixed Assets, Intercompany, General Ledger, Finance Planning & Analysis |
HR Outsourcing
|
Recruitment & Staffing Support, Workforce Deployment, HR Administration, Benefits Administration, HR Helpdesk |
Knowledge Services
|
Credit Analysis, Equity Analysis, Economics Research, Industry & Company Analysis, Financial Planning & Accounting, Presentation Support, Analytics |
Order Management
|
Quoting, Order Entry, Order Management, Expediting / Substitution, Contract Renewals & Management, Customer Support, Logistics Support, Returns Management |
|
|
